hiyall,
just a quick note tonight, I have to get ready for my new job which I start tomarrow!
Finally heard from the upscale grocery store that I have been trying to get into for along time. They have made a job offer which I have accepted. Its part time, pays alot less than what I was making at the orange box but my size 10 feet are in the door! I finished my new hire paperwork today and will start training tomarrow. since its part time, I will still be able to get part unemployment for a few weeks. grand opening is june 3rd and Im sure I will go full time long before then. I am excited, its a fresh start and at my age, I never thought I would have to start over agin. I am back to wearing a uniform agin, but that ok....I look good in kakki and navy blue (grin). thanks for your good thoughts and kind words. I will be back to my bitchy self later this weekend !
ciao baby!
(mauh) Liz
Friday, April 24, 2009
Friday, April 17, 2009
good news and bad news!
hiyall!
I have some good news and bad news!
First the bad news, would you believe the blue roof turn me down for a job???? Yesterday I went to the mailbox and found the standard REJECTION post card from them '' Thank you for expressing interest in working for the big blue roof, but we have no position to fit your needs at this time.....yada yada yada...... Oh bullbutter! You wanted me to work in the garden center full time, even though it is my background. I went to Horticulture School waaaaaay back in the late 70's. I did explain I wasn't interested in the garden center because I am too old to deal with the extreme heat and cold. I was mainly interested in cashiering. oh well, YOUR loss!
Now for the good news, right after I got back from the mailbox and feeling really dejected and a looser, I got a phone call from another application I had put in. It for a upscale grocery store that is opening a new store near my house! I have been trying to get my foot into the door of this grocery chain for months now. I needed another part time job to catch up on bills and things but they had a hiring freeze (like everyone else) but I knew they were building a new store and it would be opening soon. The manager asked if I could come to his store this am and be interviewed, I said of course! Since I had 10 years experience with this chain's major competitor they were eager to talk with me. Interview went well, next thing I know, I have a job! woohooo! I'm not sure what I will be doing, they will let me know by Wednesday or Thursday as soon as the results of my background check and drug test comes back. They want me, they need to decide where I am going to go. Between my cashiering, customer service, bookkeeping, receiving and payroll experience I am willing to go anywhere! I can breathe a big sighe of relief now.
I picked up my last paycheck today from the orange box. As soon as I walked in, all of my friends came running up to me and said....we miss you! Good to know that I am missed. HR did make sure my vacation time was cashed out on this check. I will have something to pay bills and get grocerys with til I start with my new job. I am estimating I will start offically May 1. In the meantime, VEC and I will be having a 3 way phone call about unemployment bennies. I will probaly collect for the 2 weeks I was out of work. 2 weeks is better than nothing and since I have contributed to the fund all these years without tapping it, I should get alittle sum-sum.
Ciao baby!
(mauh) Liz
I have some good news and bad news!
First the bad news, would you believe the blue roof turn me down for a job???? Yesterday I went to the mailbox and found the standard REJECTION post card from them '' Thank you for expressing interest in working for the big blue roof, but we have no position to fit your needs at this time.....yada yada yada...... Oh bullbutter! You wanted me to work in the garden center full time, even though it is my background. I went to Horticulture School waaaaaay back in the late 70's. I did explain I wasn't interested in the garden center because I am too old to deal with the extreme heat and cold. I was mainly interested in cashiering. oh well, YOUR loss!
Now for the good news, right after I got back from the mailbox and feeling really dejected and a looser, I got a phone call from another application I had put in. It for a upscale grocery store that is opening a new store near my house! I have been trying to get my foot into the door of this grocery chain for months now. I needed another part time job to catch up on bills and things but they had a hiring freeze (like everyone else) but I knew they were building a new store and it would be opening soon. The manager asked if I could come to his store this am and be interviewed, I said of course! Since I had 10 years experience with this chain's major competitor they were eager to talk with me. Interview went well, next thing I know, I have a job! woohooo! I'm not sure what I will be doing, they will let me know by Wednesday or Thursday as soon as the results of my background check and drug test comes back. They want me, they need to decide where I am going to go. Between my cashiering, customer service, bookkeeping, receiving and payroll experience I am willing to go anywhere! I can breathe a big sighe of relief now.
I picked up my last paycheck today from the orange box. As soon as I walked in, all of my friends came running up to me and said....we miss you! Good to know that I am missed. HR did make sure my vacation time was cashed out on this check. I will have something to pay bills and get grocerys with til I start with my new job. I am estimating I will start offically May 1. In the meantime, VEC and I will be having a 3 way phone call about unemployment bennies. I will probaly collect for the 2 weeks I was out of work. 2 weeks is better than nothing and since I have contributed to the fund all these years without tapping it, I should get alittle sum-sum.
Ciao baby!
(mauh) Liz
Tuesday, April 14, 2009
nothing yet
hiyall,
just a little progress report. nothing yet. HR at home depot FINALLY called me back about my grievence call. Its a done deal, I am fired. we all know it is bullshit. I wouldnt play the kissmyass game and I got terminated. I am 52 years old people, to damn old to play games. I requested that I am terminated out of home depots system ASAP so I can get my 61 vacation hour pay that is due to me. Management at store level can be spiteful and leave you in the system and make you wait forever for your vacation pay. I told HR that. I have already filed for unemployment and waiting to hear about the 3 way phone call to be taking place sometime in the future. Had a interview with the blue roof and waiting for a call for a 2nd interview, nothing yet. everyday I am on the puter at least 2 hour on the net filling out applications. tomarrow I will get out of the house and do a little grocery shopping. we shall see how it goes.
ciao baby!
(mauh) Liz
Saturday, April 11, 2009
happy easter! (snicker-snort)
hiyall,
No bitching today, I am still trying to get over the shock of being fired. I had a interview with the blue roof yesterday and it went very well. I am waiting for a call back for a 2nd interview. Waiting to hear from the local grocery store as well. This chain is opening a new store in june and they need office staff as well as cashiers. Did you know that you can sign up for unemployment benifits online? yup! I have enrolled and have to finish the application on monday since I applied online at home rather than the unemployment office. still havent heard from the HR of the big orange box. somthing tells me I wont unless I get really aggressive. If I cant go back, fine....at least cash out the 61 hours of vacation I have coming. Yall have a great easter, I will be going to son's house to cook dinner and veg out.
ciao baby!
(mauh) Liz
Thursday, April 9, 2009
hope you are happy now......
hiyall,
this post is addressed to the asshole who came thru my line this past Sunday at the big orange box. your sorry ass had a hissy fit when I could not price match lumber with the prices from the blue roof store. policy USE to be, the orange box does not price match lumber with any of its competitors. lumber is a COMMODITY, the prices change just about everyday. apparently the policy has change and unbeknown est to me, you could have gotten a price match. When I told you I did not have the authority to price match for the 2nd time, you yelled at me in front of customers and stormed off. I didn't even get a chance to call a head cashier or call a manager to get permission to price match!! then you came back into the store to yell at me AGAIN and to inform me that you were going to talk to my manager and tell him how rude I was to you. you claimed that you do a lot of business in this store and you were on a first name basis with the store manager. you dirt bag....you didn't even know his right name. you are a bully! you think if you yell loud enough and long enough to a cashier or store associate you will get what you want. really sad part is to this incident, you pulled this stunt in front of your son, teaching him its OK to bully females and then you had the nerve to LIE to the manger as to what really happened . well guess what motherfucker......I got FIRED!!! I am out of JOB. reason I was fired was '' failure to provide customer service'' what the hell??? it was only 4 pieces of timber and $4!!!!!!! was it worth the hissy fit and acting like a little girl? when management grovels to you and offers a small compensation for your troubles will you be able to get a woody without the Viagra? Its a good thing the orange box has an appeal process. there is a very slight chance I will get my job back, I may have to transfer to another store. along as I have a job it will be all good. I did get flippant with you in the beginning of our little chit chat only because you were trying to bully me into disregarding store policy. you had already asked a lumber associate if the orange box priced matched with the blue roof and he told you no. you were bound and determined to get what you want and started to bully me. was it worth it? over a lousy $4??? and here is the kicker......that wood you wanted for that price match? its now on sale at the orange box for the same price you were demanding......bet you feel like a real man now..... don't you have a dog to kick or something?
P.S. all this was captured on security cameras
ciao baby!
(mauh) Liz
this post is addressed to the asshole who came thru my line this past Sunday at the big orange box. your sorry ass had a hissy fit when I could not price match lumber with the prices from the blue roof store. policy USE to be, the orange box does not price match lumber with any of its competitors. lumber is a COMMODITY, the prices change just about everyday. apparently the policy has change and unbeknown est to me, you could have gotten a price match. When I told you I did not have the authority to price match for the 2nd time, you yelled at me in front of customers and stormed off. I didn't even get a chance to call a head cashier or call a manager to get permission to price match!! then you came back into the store to yell at me AGAIN and to inform me that you were going to talk to my manager and tell him how rude I was to you. you claimed that you do a lot of business in this store and you were on a first name basis with the store manager. you dirt bag....you didn't even know his right name. you are a bully! you think if you yell loud enough and long enough to a cashier or store associate you will get what you want. really sad part is to this incident, you pulled this stunt in front of your son, teaching him its OK to bully females and then you had the nerve to LIE to the manger as to what really happened . well guess what motherfucker......I got FIRED!!! I am out of JOB. reason I was fired was '' failure to provide customer service'' what the hell??? it was only 4 pieces of timber and $4!!!!!!! was it worth the hissy fit and acting like a little girl? when management grovels to you and offers a small compensation for your troubles will you be able to get a woody without the Viagra? Its a good thing the orange box has an appeal process. there is a very slight chance I will get my job back, I may have to transfer to another store. along as I have a job it will be all good. I did get flippant with you in the beginning of our little chit chat only because you were trying to bully me into disregarding store policy. you had already asked a lumber associate if the orange box priced matched with the blue roof and he told you no. you were bound and determined to get what you want and started to bully me. was it worth it? over a lousy $4??? and here is the kicker......that wood you wanted for that price match? its now on sale at the orange box for the same price you were demanding......bet you feel like a real man now..... don't you have a dog to kick or something?
P.S. all this was captured on security cameras
ciao baby!
(mauh) Liz
Thursday, April 2, 2009
10 surefire ways to piss off your cashier
hiyall,
as promised, my list of 10 surefire ways to piss off your cashiers. I have worked a cash register for almost 30 years. my first cashier consisted of a cash drawer that went ding when you pulled it open and a adding machine. despite my bitching, I do enjoy the work. cashiering is mindless work, but its NOT easy work. your standing on your feet 8 hours a day. lifting , pulling, counting, cleaning, etc. we are professionals, we have knowledge of all sorts of things but not all things. so, with that being said, here goes.....I'm gonna do the david letterman style!
number 10..... Don't ask the cashier if they are open. They are standing there behind the counter or at the end of it aren't they? Is the light on? is the gate open? I will stand behind my counter, knowing that if I move to the end of it I will have to turn around and go back to the register. Not being slack, I really don't like walking back and forth like the duck in the shooting gallery. Also, if the light is OUT, gate is pulled or chain is UP, that is a sure sign that the cashier is closed, don't go into that line thinking she/he is opened. and don't get mad when they tell you they are closed.
number 9.....Get off your motherhumping cell phone!!! good lawd! no one is impressed with the fact that you have a cell phone! Not only are you being rude to the cashier, to the customer behind you and the customer behind them. We are so not interested how drunk you got last night or how friendly your date was (ewwwwww!). If you are in MY line, I will interrupt your phone call to communicate with you. You are on MY time, we are short handed as it is, I dont have time to be polite. Go ahead and get mad with me, your not going to screw up my metrics because you want to impress your peeps. If I am on the sales floor and you answer your cell phone in the middle of our chit chat and you turn your back on me, I will walk away. The majority of the people I have contact with do let their voice mail kick in, but there are those who think the world will end if they dont answer that phone. (whispering) I got news for ya....it wont!
number 8.......do not interrupt the cashier while she is conducting business with a customer. That is just plain RUDE. Didn't your parents teach you that is not nice to interrupt a conversation between 2 people? if it is all that important (which is not, your too lazy to read the signs posted where products are located) at least say...excuse me, can you tell me where a certain product is? not.....where is this? call someone to meet me there!
number 7.....do not....I repeat do not yell at the cashier for ANY reason! Unless you have fallen, your bleeding, having a heart attack or someone has gotten hurt, there is no excusable reason to yell across the store (I'm younger than you and I hear fine), whistle (what the hell??? am I your dog??? screw you!), raise your arm, snap your fingers ( do I look like your damn waitress??sorry, that is NOT my table) or stand there yelling and demanding to see a manager because I chose to conduct business with the customer standing in front of me who has priority over you, instead of dealing with your 'I am very busy, very important person, cow tow to my needs NOW' attitude.
number 6........ keep up with your own kids! I am not your baby sitter dammit! If they get hurt its on YOU. Don't think you can sue the store for money because your lazy ass refuses to keep an eye on them. And don't get pissy with us when we say anything to you about the kids standing in the seat of a cart, doing their acrobatics on displays or chasing each other on their wheelees. Most of us are parents, we know how kids can get hurt if left unattended. we see this each and everyday. I can usually tell which kids are the home schooled ones, they lack much social skills when going out in public. don't get me wrong, I think home school is a good thing. But I also believed kids should go to public or private school for the first 5 years to learn the much needed social skills.
number 5....... learn to read the pricing labels! Be aware that other customers do not put merchandise back where they got it from and when you think an item cost this much but scans another, chances are it was misplaced. Don't think you will get the lower cost, only time that will happen if the exact same product is on the shelf with old price tag that has not been changed to the newer price. Then we will gladly reduce the price to the shelf. If I see 2 products on the shelf in the same spot, I will look at the label and compare UPC code on the product and the label. Then I will know for sure what the price is. I too have gone to the check out line and discovered that its not scanning properly. I gently tell the cashier ( in a manner I would like to be spoken to) that the price is wrong and can we get a price check. I too have misread the label, and if I really want or need that product, I will buy it regardless of price.
number 4........learn to read the signs PERIOD! Don't ask us how much something cost when the sign is right there! Don't get mad at us when we point out a sign with the info on it. Retailers work very hard to make sure product is displayed and signed properly. Many of those signs a BIG, ya can't miss them! We cashiers spend a good portion of our shift doing price checks because the people are too lazy to look for a sign.
number 3......this one is for the guys. Do not leave your friggin' wallet in the damn truck! What is up with that? Your going into a store, you know your are planning on making a purchase, yet you leave to chance that some thief will see your wallet on the seat, break the window and STEAL it! Don't expect the cashier to wait til you go to the truck to get your wallet to finish your transaction. We will suspend the transaction and go on to the next customer who has their wallet. If you come back in the middle of that transaction, you will have to wait til we are thru with said customer. It always amazes that you guys do this. Not only does this apply to wallets, but checkbooks too! and keep a pen in your checkbook, we are tired of loaning you a pen and you taking off with it~
number 2....this one is for the ladies. Quit being so friggin' vain and wear your damn glasses!! do not get pissy with the cashier when you can not see the pen pad or the screen because you refuse to wear your glasses. This part applies to male and female, you do not look that cool walking into a store wearing your high dollar sunglasses. Do not complain that you cant see an item on the shelf, of course you cant, its hard to see product when your wearing sunglasses. especially hard to SEE the screens when your wearing them too. We really don't want to see your hungover eyes, but if that what it takes for you to see the screen so be it. don't expect us to be your seeing eye dog and tell you what is there when you are very capable of see it with the proper visual aids!
number 1......YES WE DO WORK HERE!! What part of our dorky uniform tells you that we do not work here???? The big ass name name plate should give it away! Or the gawd awful apron that make us look jaundice? Or maybe, just maybe.......its the fact we are standing in front of our registers processing a sale........
OK...this list is really a small part of what gets us cashiers riled up. please refrain from telling me that if those things get us mad, maybe we shouldn't be cashiers. This list is a few of the things that make or break good cashiers. I am GOOD at what I do. I enjoy what I do. I refuse to let a few jerks run me off like they have to so many other potentially good cashiers. We cant keep good ones because cashiers have to have a really thick skin. Yes, I know.....there are some really bad cashiers out there. I suspect they have job security because of the 'diversity' factor involved. If what I wrote has mad you mad, big whoop. Most people couldn't handle being a cashier.
Ciao baby!
(mauh Liz)
as promised, my list of 10 surefire ways to piss off your cashiers. I have worked a cash register for almost 30 years. my first cashier consisted of a cash drawer that went ding when you pulled it open and a adding machine. despite my bitching, I do enjoy the work. cashiering is mindless work, but its NOT easy work. your standing on your feet 8 hours a day. lifting , pulling, counting, cleaning, etc. we are professionals, we have knowledge of all sorts of things but not all things. so, with that being said, here goes.....I'm gonna do the david letterman style!
number 10..... Don't ask the cashier if they are open. They are standing there behind the counter or at the end of it aren't they? Is the light on? is the gate open? I will stand behind my counter, knowing that if I move to the end of it I will have to turn around and go back to the register. Not being slack, I really don't like walking back and forth like the duck in the shooting gallery. Also, if the light is OUT, gate is pulled or chain is UP, that is a sure sign that the cashier is closed, don't go into that line thinking she/he is opened. and don't get mad when they tell you they are closed.
number 9.....Get off your motherhumping cell phone!!! good lawd! no one is impressed with the fact that you have a cell phone! Not only are you being rude to the cashier, to the customer behind you and the customer behind them. We are so not interested how drunk you got last night or how friendly your date was (ewwwwww!). If you are in MY line, I will interrupt your phone call to communicate with you. You are on MY time, we are short handed as it is, I dont have time to be polite. Go ahead and get mad with me, your not going to screw up my metrics because you want to impress your peeps. If I am on the sales floor and you answer your cell phone in the middle of our chit chat and you turn your back on me, I will walk away. The majority of the people I have contact with do let their voice mail kick in, but there are those who think the world will end if they dont answer that phone. (whispering) I got news for ya....it wont!
number 8.......do not interrupt the cashier while she is conducting business with a customer. That is just plain RUDE. Didn't your parents teach you that is not nice to interrupt a conversation between 2 people? if it is all that important (which is not, your too lazy to read the signs posted where products are located) at least say...excuse me, can you tell me where a certain product is? not.....where is this? call someone to meet me there!
number 7.....do not....I repeat do not yell at the cashier for ANY reason! Unless you have fallen, your bleeding, having a heart attack or someone has gotten hurt, there is no excusable reason to yell across the store (I'm younger than you and I hear fine), whistle (what the hell??? am I your dog??? screw you!), raise your arm, snap your fingers ( do I look like your damn waitress??sorry, that is NOT my table) or stand there yelling and demanding to see a manager because I chose to conduct business with the customer standing in front of me who has priority over you, instead of dealing with your 'I am very busy, very important person, cow tow to my needs NOW' attitude.
number 6........ keep up with your own kids! I am not your baby sitter dammit! If they get hurt its on YOU. Don't think you can sue the store for money because your lazy ass refuses to keep an eye on them. And don't get pissy with us when we say anything to you about the kids standing in the seat of a cart, doing their acrobatics on displays or chasing each other on their wheelees. Most of us are parents, we know how kids can get hurt if left unattended. we see this each and everyday. I can usually tell which kids are the home schooled ones, they lack much social skills when going out in public. don't get me wrong, I think home school is a good thing. But I also believed kids should go to public or private school for the first 5 years to learn the much needed social skills.
number 5....... learn to read the pricing labels! Be aware that other customers do not put merchandise back where they got it from and when you think an item cost this much but scans another, chances are it was misplaced. Don't think you will get the lower cost, only time that will happen if the exact same product is on the shelf with old price tag that has not been changed to the newer price. Then we will gladly reduce the price to the shelf. If I see 2 products on the shelf in the same spot, I will look at the label and compare UPC code on the product and the label. Then I will know for sure what the price is. I too have gone to the check out line and discovered that its not scanning properly. I gently tell the cashier ( in a manner I would like to be spoken to) that the price is wrong and can we get a price check. I too have misread the label, and if I really want or need that product, I will buy it regardless of price.
number 4........learn to read the signs PERIOD! Don't ask us how much something cost when the sign is right there! Don't get mad at us when we point out a sign with the info on it. Retailers work very hard to make sure product is displayed and signed properly. Many of those signs a BIG, ya can't miss them! We cashiers spend a good portion of our shift doing price checks because the people are too lazy to look for a sign.
number 3......this one is for the guys. Do not leave your friggin' wallet in the damn truck! What is up with that? Your going into a store, you know your are planning on making a purchase, yet you leave to chance that some thief will see your wallet on the seat, break the window and STEAL it! Don't expect the cashier to wait til you go to the truck to get your wallet to finish your transaction. We will suspend the transaction and go on to the next customer who has their wallet. If you come back in the middle of that transaction, you will have to wait til we are thru with said customer. It always amazes that you guys do this. Not only does this apply to wallets, but checkbooks too! and keep a pen in your checkbook, we are tired of loaning you a pen and you taking off with it~
number 2....this one is for the ladies. Quit being so friggin' vain and wear your damn glasses!! do not get pissy with the cashier when you can not see the pen pad or the screen because you refuse to wear your glasses. This part applies to male and female, you do not look that cool walking into a store wearing your high dollar sunglasses. Do not complain that you cant see an item on the shelf, of course you cant, its hard to see product when your wearing sunglasses. especially hard to SEE the screens when your wearing them too. We really don't want to see your hungover eyes, but if that what it takes for you to see the screen so be it. don't expect us to be your seeing eye dog and tell you what is there when you are very capable of see it with the proper visual aids!
number 1......YES WE DO WORK HERE!! What part of our dorky uniform tells you that we do not work here???? The big ass name name plate should give it away! Or the gawd awful apron that make us look jaundice? Or maybe, just maybe.......its the fact we are standing in front of our registers processing a sale........
OK...this list is really a small part of what gets us cashiers riled up. please refrain from telling me that if those things get us mad, maybe we shouldn't be cashiers. This list is a few of the things that make or break good cashiers. I am GOOD at what I do. I enjoy what I do. I refuse to let a few jerks run me off like they have to so many other potentially good cashiers. We cant keep good ones because cashiers have to have a really thick skin. Yes, I know.....there are some really bad cashiers out there. I suspect they have job security because of the 'diversity' factor involved. If what I wrote has mad you mad, big whoop. Most people couldn't handle being a cashier.
Ciao baby!
(mauh Liz)
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